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Contact us
We usually reply within one business day.
General, sales and support
info@brixhive.xyz
Questions about plans, onboarding, invoices or a payment that was not detected.
Security and abuse
info@brixhive.xyz
Please include the invoice id or transaction hash and mark the message as a security report.
What to include in a support request
- Invoice id, for example inv_a1b2c3d4
- Network and asset, for example USDT on Tron
- Transaction hash if a payment was sent
- Wallet address used for the payout
Business details
Brixhive Pay is a software service. It is not a bank, custodian or money transmitter and does not hold customer funds. Operator details are available on request.